Terms & Conditions

1. Provider

The service is operated by [[COMPANY LEGAL NAME, d.o.o.]], [[REGISTERED STREET ADDRESS, POSTCODE, CITY]], Slovenia, EU, registration number [[MATIČNA ŠTEVILKA / REGISTRATION NUMBER]], VAT [[VAT ID — e.g. SI12345678, or state: not VAT registered]]. Contact: [[SUPPORT@YOURDOMAIN.COM]]. Full details are on the Legal & Company Information page.

2. What the service is

WhistleBank is an independent online study tool for basketball referees: a question bank with practice, learn and timed test modes, statistics, saved questions, community comments, case-study videos and premium "New Rules" content. It is not affiliated with, endorsed by or certified by FIBA or any national federation, and it does not guarantee any examination result.

3. Accounts and username

• Registration is free and requires an email address and a unique public username, or sign-in with Google or Apple.
• Your username is visible to other users; your email address is not. Choose a username that is not offensive and does not impersonate anyone. Usernames cannot normally be changed after they are set.
• You are responsible for keeping your credentials confidential and for activity on your account.
• One account per person. Accounts may not be shared, sold or transferred. We may suspend or terminate accounts that breach these terms, with notice where legally required.

4. Free and Pro access

Free accounts may use a limited number of practice questions per calendar day and read comments. Pro unlocks unlimited practice, test mode, full statistics, the "New Rules" content, case studies, commenting and other Pro features. Access may also be granted by a promo code or by the operator. Prices, billing intervals, automatic renewal, cancellation and refunds are governed by the Subscription, Cancellation & Refund Policy.

The exact free allowance and feature split may change; we will not reduce features you have already paid for during a paid period.

5. Device limit

To prevent account sharing, an account may have a limited number of registered devices (by default two). A random identifier is stored on each device for this purpose. You can revoke a device at any time in your account settings to free a slot.

6. Community content and conduct

• You may post comments, replies and questions to the officiating team. You keep ownership of what you post and grant us a worldwide, non-exclusive, royalty-free licence to host, display and moderate it within the service.
• Do not post unlawful, abusive, discriminatory, misleading or infringing content, spam, or other users' personal data.
• We may edit, hide or delete content and restrict posting rights where content breaches these terms or applicable law.

7. Our content and acceptable use

Questions, explanations, case studies, videos and all other material we provide are protected by intellectual property rights and licensed to you for personal, non-commercial study only. You may not copy, scrape, bulk-download, republish, resell or use the content to train machine-learning models, nor circumvent access controls, rate limits or the device limit.

8. Availability and changes

We aim for continuous availability but do not guarantee uninterrupted or error-free operation; maintenance, updates and third-party outages may interrupt the service. We may change or discontinue features; where a change materially disadvantages a paying subscriber we will give reasonable notice and, where required by law, a right to cancel with a pro-rata refund of the unused period.

9. Accuracy disclaimer

Content is prepared with care but is an interpretation aid, not an official rulebook or legal/officiating advice. Official rules and interpretations published by the relevant governing body always prevail.

10. Liability

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, for fraud, or under mandatory consumer-protection rules. Subject to that, we are not liable for indirect or consequential loss, loss of profit, or exam outcomes, and our aggregate liability is limited to the amount you paid for the service in the twelve months before the event giving rise to the claim.

11. Termination

You may stop using the service and delete your account at any time. Deleting your account does not automatically cancel a paid subscription — cancel it first as described in the subscription policy. We may terminate for serious or repeated breach.

12. Governing law, consumers and disputes

These terms are governed by the law of the Republic of Slovenia, excluding its conflict of law rules and the UN Convention on Contracts for the International Sale of Goods. The courts of [[COMPETENT COURT / CITY]], Slovenia have jurisdiction.

Mandatory local rights are preserved. If you are a consumer, this choice of law and forum does not deprive you of the protection of mandatory consumer-protection provisions of the law of the country where you habitually reside, and you may also bring proceedings in the courts of that country where the applicable law allows it. Where local mandatory consumer or privacy rules give you stronger rights than these terms, those rules apply.

EU consumers may use the European Commission's online dispute resolution platform where available. Out-of-court dispute resolution body: [[NAME ANY ADR/ODR BODY YOU ARE BOUND BY, OR STATE THAT YOU DO NOT RECOGNISE ANY]].

13. Changes to these terms

We may amend these terms. Registered users will be informed of material changes by email or in the app at least [[NOTICE PERIOD, e.g. 15 days]] before they take effect; continued use after that date means acceptance, and you may cancel free of charge before then.